Career Opportunities >> Project Manager
Project Manager
Title:Project Manager
Department:Professional Services
Location:Wellesley, MA

Responsible for leading projects through successful implementation while facilitating communication among project teams, management, and customers. Removes any possible impediments and constantly works to ensure that the team has the best possible circumstances for achieving a successful implementation. Always adopts a here and now perspective to the work.

Core Objectives:

  • Coordinate pass-off from pre-sales to discovery, from Sales to the Implementation Kickoff meeting
  • Create project plan(s) including all implementation components, and timing
  • Obtain resources to complete project and implementation, including rollout effort
  • Define key components to estimate size, effort, & calculate all associated implementation fees 
  • Measure/update milestones & timing, including issue escalation and resolution

Responsibilities include the following. Other duties may be assigned.

  • Facilitate the definition of go-live criteria and business readiness items
  • Assign, monitor and coordinate project teams and resources
  • Monitor, report and communicate project budget status; on time and on budget
  • Provide direction and support to project team
  • Define and monitor project hours for the business team as necessary
  • Manage both internal and external issue lists as it relates to the implementation
  • Manage relationship in conjunction with product and customer success team - customers (internal and external) in regards to the project
  • Monitor and report on progress of project implementation to all stakeholders
  • Facilitate training associated with projects
  • Evaluate project implementation and provide an assessment of results


Skills and Qualifications

  • Critical thinking, analytical and problem-solving skills
  • Excellent organization and planning skills
  • Experience with Project Management software/Agile Project Management
  • Capable of multi-tasking, remaining flexible and managing time effectively
  • Good follow through, perseverance
  • Good listening, written and oral communication skills
  • Demonstrated customer skills
  • Possess strong leadership, interpersonal, team building and motivational skills
  • Ability to work and make decisions independently with minimal supervision
  • Team player with the ability to interact with employees at all levels of the company
  • Conflict management
  • Adaptability
  • Budget and resource management


Education and/or Experience                                               

  • Bachelor's degree from a four-year college or university; one to two years of related experience and or training; or equivalent combination of education and experience.
  • Experience in software development preferred
  • 3 or more years of project experience
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